What we’re all about

What is Municipal Impact?

Municipal Impact’s mission is to smaller cities and towns with a turnkey, professional website and communication solution that saves time and money.

Municipal Impact offers custom, cutting edge, search engine optimized website solutions at an incredibly affordable price point. Hundreds of small cities and towns across North America are already taking advantage of this state-of-the-art solution!

Rural Water Impact, (Municipal Impact’s sister company) launched in 2011 and has since established a proven track record of quality service and integrity in the rural water industry. Municipal Impact was launched in 2015, and we are proud that both services are officially recommended by the National Rural Water Association and most of the state rural water associations.

The Municipal Impact team is a unique family of seasoned professionals with combined experience totaling over 30 years in the web/technology industry, over 35 years in the municipal water works industry, and almost 40 years in sales and service… Now that’s a lot of experience!

Our web solutions utilize tried and true principles of web design and usability standards, enabling municipalities to be more efficient, effective and professional in servicing their community. Of course, towns benefit from a professional web presence as their site provides residents and visitors with a greater level of information, service and – increasing their overall satisfaction and confidence in their town.

Choosing Municipal Impact eliminates the hassle of trying to determine the ins and outs of designing, building and hosting a website – saving time, money and frustration. In turn, your residents receive a greater level of service and confidence when doing business with their town or city.

Let Municipal Impact simplify your internet experience through our personalized service and support so your staff can focus its energies on what it does best – providing relevant public services – Not building and maintaining a website. Think of Municipal Impact as a one-stop-shop for all your municipal website solution needs.

The Backstory

Our History

Beginning in early 2010, we spent over 18 months developing Rural Water Impact – a customizable website solution to meet the specific needs of the rural water systems across North America. It soon became apparent that many communities needed a website solution for their whole town. However, hiring a web developer can be both expensive and unreliable, and many small towns just don’t have the time or staff to manage a website development project or to maintain it. So many small towns either have no website at all, or what they have is sorely out of date. 

So the idea for MunicipalImpact.com was born!

More importantly, the Municipal Impact solution is something very special, and our Customer Support Team is here to help: No more burning money on flaky developers, and no more frustration trying to develop your own web presence.

We’re so confident that our service will make your life easier — In fact, our Money-Back Guarantee assures it! Simply subscribe today, and we’ll be excited to welcome you as the newest member to the Municipal Impact family!

Customer Satisfaction is our #1 Priority!

Our Team


Shannon Farmer



Shelly Howay




Executive Managment



Client Development






Customer Support



Client Support



Design & Development

Partnership with NRWA

Municipal Impact is proud to be an Official Affinity Partner of the National Rural Water Association, which directly serves most all of the state rural water associations and their members.

Learn more about NRWA’s Products & Services

Get Started Today - No payment required!

Or call us at 1-888-551-4815

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