Unlimited Support

"Your customer service is above and beyond expectations!!"

- Kathe McKinney, Secretary

Customer Satisfaction is our #1 Priority.

We understand that your job is to manage your municipality -- not to maintain a website. So it's natural that you're going to have questions or need help from time to time.

Most website companies charge extra for support, either by billing you by the hour, or by making you pay for a "maintenance contract" that's over-and-above the original site development.

But not us. With Municipal Impact, our personal and friendly support is unlimited. It's just part of the awesome package that we offer.

Of course, since we create, launch and host your site for you -- and since your Client Dashboard lets you make instant site edits anytime you want -- you may never even need our help. Nevertheless, we're here 24/7/365 to ensure your total success and satisfaction…

Clients tell us all the time how much they appreciate our amazing Customer Support Team. In fact, we love getting feedback. Your comments and ideas help make our service even better!

So if you ever have ideas or need help, simply Contact Us »

What our customers say…

"So easy to use it made a rough couple of days easier to get through! We had a water break this week that resulted in a boil advisory being issued by the State. The alert system made it simple to give our residents the information they needed in a prompt fashion. We were able to keep them informed in a way we have never been able to before. We made a great decision to partner with your company. Thank you!"

- Jim Kroger CMC, City Clerk
City of Overbrook, KS