MI is a unique family of seasoned professionals with combined experience totalling over 30 years in the web/technology industry, and another 30 years in sales and service... Now that’s a lot of experience!

Meet Our Team


Shelly As co-founder and partner, Shelly is responsible for business development, new site launches, and customer support. With a long career background in sales and training, Shelly is committed to quality and customer service, personally making sure that each community gets the most value from their website.


Shannon As co-founder and partner, Shannon leads the day to day operations, customer support, and marketing. With an extensive career background in sales and service, Shannon is committed to customer satisfaction and to keeping everything streamlined and efficient -- so even the smallest communities can afford our service.


As we expand into more and more states, Dana helps lead sales and customer support.


Carri has serious organization skills and helps keep our admin and paper work beyond reproach.


Cathy wears many hats well, helping with copywriting, social media, and even customer support.


Brent conducts the magical customization of our application platform, proudly built on Dialogs.


Landon provides design and technical support and leads development for special projects.


In addition to his role as chief barista, Chris assists with design and new feature development.


As you can see, it takes a team effort to make Municipal Impact a reality and to keep the wheels rolling. We are constantly working to improve our product and to achieve perfect customer satisfaction. We are truly blessed to have such a dedicated and talented team!


What our customers say…

"So easy to use it made a rough couple of days easier to get through! We had a water break this week that resulted in a boil advisory being issued by the State. The alert system made it simple to give our residents the information they needed in a prompt fashion. We were able to keep them informed in a way we have never been able to before. We made a great decision to partner with your company. Thank you!"

- Jim Kroger CMC, City Clerk
City of Overbrook, KS